Recording and Licensing Technician 2

Recording And Licensing Technician

This position is hybrid after training and successfully completing the probationary period.

Why It's a Great Opportunity :

As a seasoned data entry, cashiering, and customer service professional with extraordinary attention to detail, you will work with highly sensitive and important documents while providing exceptional in-person customer service to our recording customers.

Why It's a Great Department :

The mission of the Pierce County Auditor's Office is to provide the tools and resources people need so they can turn around and impact their community. We conduct secure and trustworthy elections, we maintain the integrity and accessibility of public records, and we provide reliable licensing and passport services. We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity, change, innovation, and kindness.

The Recording Division receives, indexes, and records public documents such as deeds, maps, mortgage materials, easements, powers of attorney, liens, and military discharge papers. We process anywhere from 100,000 to 200,000 public documents each year, depending on market conditions. We collect excise tax payments on the sale of real property.

The Licensing Division provides auto and boat title services such as tab renewals, trip permits, license plate replacement, and more. Want to get married in Pierce County? That's us. Need a pet license in unincorporated Pierce County? That's us, too. We manage licensing for certain businesses in unincorporated Pierce County, and we staff a full-time, full-service passport office.

How to be Successful in the Role :

We are looking for a self-motivated person who has cash handling experience, thrives on variety, loves serving customers and has the ability to quickly interpret and apply RCW and WAC. Someone who has a love of learning and can retain and apply information quickly and accurately will excel in this role. Predictable and reliable attendance is a must as our customers depend on us to be there for services.

Your Future in this Role :

The Recording and Licensing Technician is a series position with opportunity to learn, cross-train, and grow. Additionally, Pierce County offers professional development through a custom Leadership Certification program, robust online learning, and other training opportunities. This position has multiple career growth and promotional opportunities to build a great career.

Core Daily Responsibilities :

• Interpret and apply the Revised Code of Washington (RCW) and any Washington Administrative Code (WAC) as it applies to the Recording and Licensing Division.
• Assist and resolve technical problems and questions with other staff members.
• Investigate and resolve customer questions, problems, and complaints.
• Assist in the training of lower-level staff.
• Prepare daily deposits and other financial documents as needed and forward appropriate documentation and funds to various County and State agencies.

Qualifications :

Preferred Qualifications :

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

To be considered for this opportunity please :

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education / experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?

We are unable to sponsor or take over sponsorship of an employment visa at this time.