Call Center Agent - Service Department - Don McGill Toyota of Katy

Job Description

Job Description

Call Center Agent – Service Department – Don McGill Toyota of Katy

We are currently seeking call center agents with our Business Development Center. Experience is a plus but will train the right candidate. Must be enthusiastic and easily coachable. Work schedule varies, must be available to work some evenings (6pm) and Saturdays. Great benefits and competitive wages, plus performance bonuses!!!

Competitive compensation starting at $14 / hour

Skill set and tasks required in the following areas :

• Answering incoming calls
• Logging customer information into our software
• Schedule service department appointments
• Respond to customer web based requests
• Follow up communication via phone and / or email
• Computer proficiency using MS Office, email, and general internet
• The ability to learn and utilize multiple computer programs
• Previous call center experience preferred but not required
• The ability to meet deadlines
• Strong interpersonal, communication and team work skills

Benefits

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About Our Dealership

Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!