HVAC Residential Technician

JOB SUMMARY :

We're seeking an experienced residential technician to join our tenured, tight knit team and be part of building our residential service and retrofit department. This is a unique opportunity to be at the forefront of a new venture within a well-established company. With year-round work, extensive training, and the chance to contribute to our mission of creating meaningful jobs and resisting the encroachment of Private Equity, you'll play a pivotal role in shaping the future of Cline's Air Conditioning. We offer competitive pay plus, great benefit, performance based incentives and opportunity for growth. We mentor our employees on nurturing the achievement of personal, profession and financial goals and provide the training and opportunities for our employees to maximize their careers in HVAC.

ABOUT US :

At Cline’s, we don’t just install HVAC systems—we set the standard for quality, expertise, and customer satisfaction. As Spokane's most distinguished HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work. If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.

KEY RESPONSIBILITIES :

• Diagnosis & Repair : Troubleshoot mechanical, electrical, and refrigerant-related issues on furnaces, heat pumps, and air conditioners.
• System Performance Checks : Measure airflow, static pressure, superheat / sub-cooling, and amperage draws to ensure safe, efficient operation.
• Preventive Maintenance : Clean coils, change filters, inspect ductwork, test safety controls, and verify condensate drainage.
• Refrigerant Handling : Recover, evacuate, and recharge refrigerant in compliance with EPA regulations.
• Controls & Calibration : Calibrate thermostats, verify control sequences, and program communicating systems.
• ServiceTitan Expertise : Use ServiceTitan to log work orders, update customer histories, generate invoices, and schedule follow-ups.
• Customer Solutions : Explain findings in clear, non-technical language; recommend repair versus replacement; and provide budget-sensitive options.
• Sales Collaboration : Partner with our sales team to size equipment, prepare replacement proposals, and secure customer approvals.
• Safety & Compliance : Follow OSHA standards, local codes, and manufacturer guidelines on every job.
• Mentorship : Share best practices with junior techs and trainees to elevate team performance.
• People-First Service : Engage warmly with customers, build rapport, and always demonstrate a genuine desire to help solve problems and make lives more comfortable.

QUALIFICATIONS :

BENEFITS & CULTURE :

WHY JOIN US :

OUR MISSION :

Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.

OUR VISION :

To be the undisputed household name for HVAC excellence in Spokane and Coeur d’Alene

OUR CORE VALUES :

Inspirational : Everything we do is bigger than us. We show up to work not just for ourselves but to impact our team, create the best solutions for our customers, and chase our full potential.

Disciplined : We do what we say we are going to do. No exceptions. We train every day to continue learning and growing.

Accountable : We hold ourselves and our team accountable because true growth doesn’t happen by accident. Extreme accountability leads to extraordinary results.

Transparent : We have big goals and move quickly. Our team operates with transparency to prioritize the work that gets us closer to those goals.

Aligned : We hire growth-oriented individuals because our business can’t grow if our people aren’t growing. We align our business goals with every team member’s personal, professional, and financial goals—when our team wins, the company wins.

Results Oriented : We get things done.

About Cline's Heating and Air Conditioning :

Cline’s Heating and Air is a veteran-owned HVAC leader serving Spokane and North Idaho since 1988. Founded by the Cline family on a bedrock of integrity and a promise to “fix what others only replace” we’ve built deep community roots and a reputation for top-tier workmanship—you’ve likely seen our technicians at parts and supply houses. In May 2024, the Boston family acquired Cline’s, tripling our size within the first year while keeping our vision, mission, and core values intact. Today, we invest in our people with competitive wages, ongoing certification training, and clear career paths so every team member can excel. As we press forward to become the undisputed authority in local HVAC services, we’re looking for skilled, dependable professionals who share our commitment to excellence and community. Join us and help shape the next chapter of Cline’s Heating and Air.