IT Help Desk TechnicianVirtualVocations • Lincoln, Nebraska, United States
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IT Help Desk Technician
VirtualVocations • Lincoln, Nebraska, United States
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A company is looking for an IT Help Desk Technician.
Key Responsibilities
Provide technical support to end-users via phone, email, or chat
Troubleshoot hardware and software issues and ensure timely resolution
Document support requests and maintain accurate records of issues and solutions
Required Qualifications
High school diploma or equivalent; relevant certifications preferred
Experience in a help desk or technical support role
Familiarity with operating systems, software applications, and networking concepts
Ability to work independently in a remote environment
Willingness to learn and adapt to new technologies
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Help Desk Technician • Lincoln, Nebraska, United States
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