Customer Service Admin

A company is looking for an IME Customer Service Admin.

Key Responsibilities

Oversee the administrative duties related to the customer service process, including drafting incoming referrals and completing the intake process

Filter client emails and ensure timely communication of necessary information to appropriate team members

Request and manage medical records, invoicing referrals, and assist with auditing and outreach tasks

Required Qualifications

Preferred Associate's Degree or Bachelor's Degree

Business experience in a healthcare and / or insurance setting is preferred

Computer literacy and typing skills are essential

Ability to manage time efficiently and meet specific deadlines

Must maintain an uninterrupted internet connection for remote work