Administrative Director - Heart Transplant Program

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center, an endo-surgery center, and more.

Position Title : Administrative Director – Heart Transplant Program

Requisition Number : 402114940 – 260964

Location : Durham

Duke Entity : Duke University Hospital

Department Name : Transplant Center

Shift : First / Day

Full Time / Part Time : Full Time

Job Code : 5327 Administrative Director

Job Family Level : I1

Job Description : Occupational Summary

Facilitate and manage the ongoing operations of the heart transplant program for adult and pediatric patients including quality, clinical service, fiscal and human resource processes. Responsible for compliance with policies, standards, and regulations set forth by regulatory agencies to ensure that comprehensive patient care services are being provided throughout the organization that supports the integrity of DUHS, our patients / families and the patient care team.

Work Performed

Oversees the preparation of operating and capital budgets for the heart transplant program in conjunction with the related end stage disease programs, pediatrics and other transplant support areas. Ensures the resolution of fiscal concerns, and monitors and responds to monthly budget reports. Prepare and assist with year-end capital and operational budgets. Assists with Managed Care contracting information.

Interviews, hires, counsels, evaluate and, if necessary, terminate subordinate personnel accordance with DUH and DUHS policies and procedures. Collaborates with the Lung Administrative Director, Abdominal Administrative Director, and Administrative Assistants to ensure exceptional training and ongoing growth and development of staff to promote outstanding performance. Collaborates with Transplant CSU leadership to ensure effective processes for staff recruitment and retention. Assures staff participation in departments caring for transplant patients and other organizational structures.

Develops and maintains cooperative working relationships with physicians, other medical center departments, community organizations, and other health care facilities in order to gather and exchange information, develop and implement solutions to problems and to ensure growth of the program in collaboration with other administrative leadership. Develop strategic and operational plan for assigned transplant program(s); communicate plans and continuously evaluate plans.

Ensure CSU and program practices are in compliance with regulatory and accreditation agencies. Oversees quality improvement activities for assigned programs, encouraging participation of all levels of staff.

Works closely with IT, administrative, and medical staff to assist in the development, implementation and administration of policies, procedures and projects to meet the agreed upon goals and objectives for assigned areas / program.

Maintain interface with Transplant Center Leadership to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance, and renovation activities for the operational areas. Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of assigned areas. Ensure safe environment of care for all staff, patients, and families.

Perform other related duties incidental to the work described herein as assigned by the Vice President, Duke Transplant Center or Senior Leadership.

Education

Bachelor's degree required.

Work generally requires organizational, analytical and communication skills normally acquired through the completion of a Masters Degree program. RN strongly preferred.

Experience

Minimum of five (5) to seven (7) years related experience associated with progressive responsibility. A Master's degree may be substituted for experience on a 1 : 1 basis.

Additional Skills

• Ability to develop and manage clinical operations, strategic planning, operational improvement, compliance, marketing and community relations, supervision and management of transplant programs
• Ability to manage multiple organization missions. Facilitation, consensus-building and negotiation skills.
• Excellent communication and interpersonal skills with a high degree of professionalism and competence in dealing with multidisciplinary teams including physicians, administration and financial staff
• Sensitivity for and understanding of clinical disciplines and issues
• The ability to understand cost containment, federal reimbursement for transplant including Medicare cost reporting, and managed care specialty contracting
• The ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace
• Knowledge of necessary regulatory bodies including CMS, OPTN, UNOS and North Carolina Nurse Practice Act

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.