Job Role : Office Administrator
Official Job Title : Revenue Coordinator
Location : Federal Way, WA
Work Mode : Hybrid
Duties :
- Collating backup documents to refund checks, stuffing envelopes, assuring all outgoing mail is picked up or dropped off daily
- Updating excel spreadsheet with daily batches delivered to Imaging
- Mailing high priority compliance refunds using certified return receipt
- Printing and mailing outgoing correspondence
- Processing and distribution of physical and virtual incoming mail / faxes
- Submitting IT tickets when there are printer issues / SPM issues. Proactively communicating to leadership when these issues arise.
- Review and confirm CAT refund packets for appropriate approval levels (Signature Authority)
- Running refund file for Accounts Payable daily (CAT)
- Re-mailing of returned refund checks when appropriate
- Processing of CAT program load twice daily
- Monitoring of shared email bucket for refund support (Tacoma Refunds) – providing prompt response when needed
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and Company policies
- Understand and adhere to all policies, laws and regulations applicable to this role
- Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
- Participate in group settings and team work environment
Skills :
Intermediate proficiency in computer technology and intermediate experience in Microsoft Office applications including Excel and Outlook- requiredExcellent organization skills and ability to multitask and adhere to separate SLAsExcellent written and verbal communication skillsPrior in office assistant or management preferredEducation :
High School Diploma or equivalent required