Dynamics 365 Solution Architect CE

General Job Description

Remote with 25% travel : Must be willing to travel to Sugar Land, TX 1 week each month.

IES Holdings is seeking a highly skilled Microsoft Dynamics 365 Solution Architect with deep expertise in Customer Engagement (CE) . This role will own the end-to-end solution architecture, design, and optimization of CE modules within our enterprise-wide D365 platform. The Solution Architect will ensure that CE capabilities-including Sales, Customer Service, Marketing, and Field Service-are designed to align with business strategy, integrated with enterprise systems, and scalable for long-term growth.

The right candidate will be a strategic thinker with hands-on technical expertise, able to bridge business needs and technology solutions.

Key Responsibilities

Solution Architecture & Strategy

• Lead the overall architecture design for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, Project Service).
• Translate business requirements into scalable and secure CE solution designs.
• Develop and maintain CE-specific architectural documentation, data models, and integration maps.
• Establish governance, configuration standards, and development best practices specific to CE.

Implementation Leadership

Integration & Optimization

Stakeholder Engagement & Support

Innovation & Continuous Improvement

Minimum Education

College

Minimum Years of Experience

6+

Specific Qualifications

Education

Experience

Technical Skills

Soft Skills

Preferred Certifications

License Required

No

Job Locations

US-TX-Sugar Land

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States.

Our commitment to our employees is reflected by our actions :

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES : Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity / Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English / Spanish

Right to Work

English

Spanish