Senior Director, Operations Platforms

ERP Leadership & Strategy

Own the roadmap and execution of ERP implementations and upgrades, with a focus on supply chain, order management, and financial integration.

Partner with planning teams to ensure ERP reflects approved baseline scenarios and integrates with forecasting tools (e.g., o9).

Oversee ATP (Available-to-Promise) logic and order allocation processes across channels.

WMS & Fulfillment Systems

Lead WMS strategy and deployment across distribution centers, ensuring support for high-volume wave releases, cross-docking, and DC bypass scenarios.

Align WMS capabilities with labor management and automation initiatives.

Order Management Systems

Drive global order promising, pricing, and fulfillment capabilities through integrated OMS platforms.

Ensure seamless coordination between order capture, shipping, invoicing, and customer programs.

Systems Integration & Architecture

Support integration of ERP with adjacent systems including PLM, TMS, and financial platforms.

Ensure real-time data synchronization and visibility across inventory, manufacturing, and logistics.

Program Management & Governance

Lead cross-functional teams through full lifecycle implementationsfrom requirements gathering to go-live and post-launch optimization, in partnership with the technology org.

Establish KPIs and governance frameworks to measure system performance and stakeholder readiness.

Stakeholder Engagement

Collaborate with Technology, supply chain, finance, and commercial teams to align platform capabilities with business needs.

Manage vendor relationships and ensure compliance with partner governance standards.

Qualifications

10+ years of experience in operations systems leadership, with deep expertise in ERP (Oracle, SAP, etc.), WMS, and OMS platforms.

Proven track record of leading large-scale systems implementations in complex, multi-channel environments.

Strong understanding of supply chain processes, inventory management, and order fulfillment.

Experience with integration architecture, data governance, and change management.

Excellent communication and leadership skills, with the ability to influence across functions.