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Senior Application Engineer

Senior Application Engineer

Nortek Data Center CoolingOklahoma City, OK, United States
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Position at Nortek Data Center Cooling

Specific Location : Washington, DC, Northern Virginia, San Francisco, Silicon Valley, Dallas, Phoenix, Atlanta, Chicago, Seattle, Columbus etc. (remote but preferred cities that are Datacenter Hubs)

Who we are :

Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling (NDCC), we're shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.

Our success depends on YOU! As a member of the NDCC team :

  • You are the leader who drives profitable growth and meaningful change.
  • You are closest to customers / markets and understand our business.
  • We move quickly. You can make the right decisions daily.
  • You are where success begins and ends.
  • Each of you can help make us better every day.

Why is this a great opportunity?

You will be on the front line of customer satisfaction, working with a passionate team that shares your goals for teamwork and success with some of the most respected customers in the world.

Job Summary

A Senior Application Engineer is a critical member of the account teams that support our most valuable and sophisticated Hyperscale and Colocation Datacenter Customers. Senior AE will utilize technical skills, business acumen and product knowledge to understand the cooling needs of our customers and prepare ratings, selections, submittals, sales quotations and educational content for our customers. An expert in Coolant Distribution Units (CDU), Computer Room Air Handlers (CRAH), Direct Evaporative Cooling Units (DEC), Rear Door Heat Exchangers (RDHX) and Coil Wall Units, the Senior AE reviews specifications, performs CDE reviews, generates sales quotations, creates submittals and supports technical enquiries from customers, consulting engineers and design-build contractors. Senior AE is the critical communication link between customers, account executives, various engineering teams, test labs and supplier's engineers.

Position Key Attributes

  • The ability to personally live safely and hold themselves and other team members accountable by having their back in support of our Safety core value.
  • Works with integrity, works transparently and is recognized for treating others with respect.
  • Takes accountability to create and execute solutions that deliver desired results and can "own it" in a Performance Driven Culture.
  • Works collaboratively as one team in a Teamwork culture.
  • Enjoys embracing and igniting change as a catalyst for improvement.
  • A "builder" who is comfortable in a continuous improvement culture.
  • Strong background in HVAC systems and components
  • Strong Mutli-tasking skills with the ability to manage multiple projects simultaneously.
  • Position Responsibilities :

  • Produce technical submittals & proposals for multiple product lines of HVAC Equipment and Systems.
  • Assist in research and development to support product development and lead New Product Development where our customers are going.
  • Assist sales staff in assessing potential applications of company products to meet other customer needs.
  • Responsible for creation and accuracy of project BOM, quotes, FAQs and Submittals.
  • Provide technical support to internal and external customers.
  • Provide quotation to customers by preparing accurate pricing for a project after reading / reviewing specifications and gathering correct documents.
  • Gather engineering data as it pertains to a specific product.
  • Review engineering drawings, analyze design, and retrieve information to complete drawings, layout, or design.
  • Perform the duties as resident expert in specific in-house engineering design and selection software programs. Learn and interact with Nortek Air Solutions manufacturing software programs for input of job data and monitor equipment in production.
  • Position Qualifications

    Requirements :

  • Minimum 5 years of experience in Application Engineering or similar role.
  • BA / BS degree in Business Administration, Engineering, or significant amount of relevant field experience.
  • Problem-solving and analytical skills to interpret sales performance and market trends.
  • Excellent written and verbal communication skills, with ability to communicate technically, both internally with various departments and externally with customers.
  • Solid organization skills and strong multi-tasking abilities in a timeline driven environment.
  • Independent analysis and judgment skills in using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
  • Strong computer skills in : Microsoft Office Suite and AutoCAD / 3D Application
  • Experienced in blueprint and technical document review with ability to understand and read technical details from prints, drawings, and other documents.
  • Preferred :

  • 10 years of experience in Commercial / Industrial HVAC Application Engineering
  • Advanced Degrees in Mechanical, Electrical, Chemical or Industrial Engineering
  • Knowledge of the various cooling architectures used in the Datacenter Vertical
  • Prior experience with CRAH, CDU, Fan Walls, Direct Evaporative Cooling Units and Economization strategies
  • Prior experience of being part of teams supporting Hyperscalers and global colocation customers
  • Experience with Direct Evaporative Cooling Designs.
  • Recognized industry expert in HVAC and participant in thought leadership events
  • Equal Opportunity & Non-Discrimination - Nortek Data Center Cooling is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

    Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. To apply, please visit our career site at www.nortekair.com / careers.

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    Application Engineer • Oklahoma City, OK, United States

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