Facilities Manager

Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay : $93,000 - $105,000 / year + 10% annual target bonus

Location : Morrisville, NC | Lenovo campus

What This Job Involves

This Facilities Manager role is responsible for all aspects of allocated building operations with a primary focus on building occupant experience and client (REWS) customer satisfaction at our Lenovo campus location. You'll serve as the subject matter expert for Integrated Facilities Management services, overseeing traditional IFM services while creating memorable experiences that differentiate how our client's organization is perceived and valued. This onsite, client-facing position puts you at the center of the action, where you'll provide superior client service while enhancing your personal and professional skills through exceptional leadership, customer service, and communication.

What Your Day-to-Day Will Look Like

• Collaborate with Regional Manager and clients to understand goals, objectives, and focus areas for Building Operations and Experience Services
• Manage operational implementation of customer experience-focused services, developing programs, tools, and processes while integrating underlying services
• Monitor and manage 3rd party vendor performance for soft and hard services delivery, ensuring compliance with contracts and insurance requirements
• Proactively develop and manage client relationships, ensuring expected service levels are achieved and KPIs are met or exceeded
• Oversee facility operations including preventive maintenance programs, M&E systems auditing, and energy saving initiatives
• Lead financial management and cost control activities, managing vendor purchase orders, invoices, and annual capital planning
• Coordinate risk management programs, ensure data integrity, and maintain disaster recovery and business continuity planning

Required Qualifications

Preferred Qualifications

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :