A company is looking for a Ld Technical Support ERP.
Key Responsibilities
Analyze data and generate reports to improve operational efficiency
Conduct coaching sessions and performance evaluations to identify training needs
Serve as the primary point of contact for escalated issues and collaborate with cross-functional teams for incident resolution
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
4+ years in logistics systems or IT support with application and infrastructure troubleshooting experience
Experience supporting logistics or warehouse management systems
Proficiency in Microsoft Office Suite and experience using ticketing systems
Working knowledge of SQL
System Support Specialist • Sioux Falls, South Dakota, United States