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ServerSession Taco - Town & Country • Chesterfield, MO, US
Server

Server

Session Taco - Town & Country • Chesterfield, MO, US
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Job Description

Job Description

The server is the direct guide to the guest experience at Session. The server controls the pace and tone of the dining experience from the moment a guest sits at a table to the time they stand up to leave. They provide friendly, responsive service focusing on hospitality and ensuring their guests want to return.

Duties and Responsibilities :

  • Genuinely welcome guests and engage them in unscripted conversation
  • Listen to guests’ questions, needs, and concerns.
  • Address each with attention, understanding, and by making recommendations
  • Anticipate the guests’ needs or preferences by recognizing facial and indirect cues throughout their dining experience (hesitation, silence, glancing around the restaurant, etc.)
  • Develop and maintain a comprehensive knowledge and understanding of MTJ and its standards, procedures, products, and services. Stay up to date on off menu products, specials, etc.
  • Use the POS / Toast as a primary method of communication and organization
  • Deliver food and drinks to tables, communicate items to the table
  • Facilitate charge and payment from guests
  • Answer phones and complete those calls as necessary
  • Communicate openly, clearly, and positively to guests, co-workers, and managers
  • Embrace the teamwork philosophy by striving to assist other team members
  • Protect guests and the establishment by knowing and following sanitation, safety and alcohol control policies.
  • General and basic housekeeping duties including but not limited to sweeping and mopping floors, cleaning beverage equipment, stocking side stations, servicing restrooms, etc.

Qualities of a Server :

  • Friendly and energetic demeanor and personality
  • Sense of urgency - the need to finish a task quickly and effectively
  • Ability to keep calm under pressure
  • Ability to take instruction, especially under pressure
  • Positive outlook and influence
  • Ability to multitask and stay organized
  • Attention to detail, cleanliness, and sanitation
  • Awareness of environment and service needs
  • Ability to prioritize tasks based on importance and urgency
  • Basic computer literacy and basic math skills
  • Requirements :

  • Must be at least 18 years of age (Adhere to MO liquor laws)
  • Previous restaurant experience
  • Previous serving experience preferred
  • Clean and hygienic appearance
  • Ability to stand, walk, bend etc for extended periods and lift up to 40 pounds
  • Ability to work nights, weekends, and holidays
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    Server • Chesterfield, MO, US

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