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Bilingual CSR – Insurance Support
Bilingual CSR – Insurance SupportCornerStone Staffing • Fort Lauderdale, FL, US
Bilingual CSR – Insurance Support

Bilingual CSR – Insurance Support

CornerStone Staffing • Fort Lauderdale, FL, US
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Bilingual Customer Service Representative – Insurance Support

Location : Sunrise, FL | Onsite

Be the voice of reassurance for policyholders.

Are you fluent in both English and Spanish and looking for a rewarding, full-time role with career advancement potential? CornerStone Staffing is hiring Bilingual Customer Service Representatives in Sunrise, FL! Join a leading insurance provider where your communication skills and empathy can truly make a difference for customers navigating their coverage needs.

COMPENSATION & SCHEDULE

  • $18 / hour starting pay
  • Potential to earn up to $21.50 / hour with certifications and role promotions
  • Monday–Friday, 9 : 00 AM – 5 : 30 PM
  • W2, Full-Time

ROLE IMPACT

This customer-centric position acts as a central point of contact between policyholders, internal teams, and field agents. You’ll deliver fast, accurate service responses, resolve client concerns, and contribute to a smooth insurance experience—building trust and retention with every interaction.

KEY RESPONSIBILITIES

  • Manage inbound service calls and inquiries in both English and Spanish
  • Liaise with customers, internal departments, and agents to resolve issues quickly
  • Deliver accurate information regarding policy status and next steps
  • Document interactions and conduct follow-up within compliance standards
  • Support clients with product questions and guide them toward appropriate resources

    • MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent
  • Fluent in English and Spanish (spoken and written)
  • 1+ year of customer service experience, ideally in insurance or a regulated environment
  • Proficient in Microsoft Office

    • PREFERRED SKILLS

  • Prior experience with property and casualty insurance
  • Strong multitasking and critical thinking abilities
  • Calm, professional demeanor in high-volume service environments

    • LEGAL NOTICE

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :

    https : / / www.cornerstonestaffing.com / privacy

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    Bilingual Csr • Fort Lauderdale, FL, US