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IT Support Associate II

IT Support Associate II

VirtualVocationsWorcester, Massachusetts, United States
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A company is looking for an IT Support Associate II for IT Services Large Email Monitoring.

Key Responsibilities

Lead initiatives to enhance new hire and email moderation processes

Oversee the development of documentation and Standard Operating Procedures (SOPs)

Minimize operational disruptions and maintain accurate documentation of critical discussions and decisions

Required Qualifications

1+ years of support experience in corporate settings with Windows, Mac, or Linux operating systems

High school diploma or equivalent

Experience troubleshooting integrated and interdependent computer systems

Ability to prioritize and manage multiple assignments in a fast-paced environment

Experience working independently and meeting project deadlines

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It Support Associate • Worcester, Massachusetts, United States

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