Technology Controls Testing Team Lead SVP (Hybrid)

Technology Controls Testing Team Lead SVP (Hybrid)

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity / process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring / testing design assessment, and execution of monitoring / testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities :

• Provides leadership and direction through a large team of professionals and / or junior managers.
• Provide leadership to drive optimization and efficiencies in projects.
• Assist management in guiding and influencing decisions that conform to business objectives.
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
• Review stakeholder / client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity / process.
• Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
• Integrate stakeholder / client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
• Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity / process.
• Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring / testing design assessment, and execution of monitoring / testing tool.
• Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders.
• Proficient knowledge of regulatory guidance specific to quality assurance and monitoring / testing lifecycle.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Qualifications :

Education :

Bachelor's / University degree, Master's degree preferred

Job Family Group : Controls Governance & Oversight

Job Family : Quality Assurance, Monitoring & Testing

Time Type : Full time

Primary Location : Irving Texas United States

Primary Location Full Time Salary Range : $144,480.00 - $216,720.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills : Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

Other Relevant Skills : Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.

Anticipated Posting Close Date : Oct 01, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.