Director of Emergency Services

Job Description

Job Description

SUMMARY :

The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

RESPONSIBILITIES :

• Accurately identify real / potential problems affecting the service and implements solutions with follow through and communication
• Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
• Advance the patient experience agenda in the Emergency Department
• Coach immediate subordinates providing feedback, constructive critique of work; facilitates individual development plan; and documents their job performance
• Adhere to all Human Resource policies.
• Effectively communicate departmental, organization and industry information to staff
• Facilitate evidence-based employee engagement practices
• Effectively build strong relationships and networks to deliver upon organizational and department goals
• Participate in employee and patient rounding and identify and mentor potential future leaders
• Enforce standards of emergency department care and develop processes to measure and ensure consistent compliance
• Develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
• Monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
• Oversee a PI program that consistently monitors and evaluates critical aspects of care
• Responsible for departments operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
• Follow the Hospital Exposure Control Plans / Blood borne and Airborne Pathogens
• Support the recruitment process to secure staffing talent
• Perform other duties, as assigned

QUALIFICATIONS :