Digital Content Specialist

As the Digital Content Specialist you will :

Responsibilities :

• Access and download content from an external vendor platform, ensuring proper organization and compliance with internal standards.
• Transfer content into a centralized internal repository, maintaining consistent metadata, taxonomy, and file structure.
• Utilize UKG platform tools and features to support content management, documentation updates, and process alignment.
• Review and revise existing documentation to reflect current content, usage guidelines, and system processes.
• Design and implement request forms for internal ticketing systems (e.g., ServiceNow, Jira) to facilitate content access and support.
• Collaborate with internal teams (e.g., HRIS, IT, content management) to ensure smooth integration and alignment with UKG workflows.
• Conduct quality assurance checks to validate content accuracy and documentation completeness.

Qualifications :

About Harvard Partners Trusted IT Advisors :

Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include :