Quality Assurance (QA) Specialist

Quality Assurance (QA) Specialist

The Quality Assurance (QA) Specialist will coordinate the activities of a program, project, team, and / or area within a department.

Job Duties

• Conduct inspections and quality assurance reviews of facilities, and custodial.
• Document findings and track corrective actions using ERP, IWMS, or CMMS software.
• Provide feedback to service providers and escalate unresolved service deficiencies when needed.
• Deliver outstanding customer service by exercising sound judgment in responding to requests and observations, ensuring timely follow-up with responsible parties.
• Collect, enter, and analyze service data to identify trends and opportunities for improvement.
• Prepare recurring reports and dashboards, presenting recommendations to leadership.
• Support continuous process improvement initiatives and compliance with internal standards.
• Collaborate across multiple departments to align service delivery with organizational needs.
• Perform other duties as assigned.

Additional Information to Applicants

Job Open Date 10 / 21 / 2025

Job Close Date (posting closes at midnight)

Open Until Filled Yes

Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start 8 : 00AM

Normal Work Hours End 5 : 00PM

Posting Notices Applicant must have a valid Texas Driver's License and be a driver in good standing with less than ten (10) points deducted for driving infractions as determined by the employer driving standards system.

Legal and Required Notices Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa.