Job Description
Location : Onsite listed in the job posting.
Summary
Provide support to the Banking Center Manager to ensure that operational policies and procedures, compliance and security guidelines are followed and to ensure that the branch delivers quality, accurate and timely customer service in a retail environment, which include the duties and responsibilities described herein.
Weekly Scheduled Hours : Monday- Thursday 8 : 15 AM-5 : 15 PM Friday 8 : 15 AM-6 : 15 PM Saturday 8 : 15 AM-1 : 15 PM
Essential Duties and Responsibilities include the following
Strategic leadership
Sales and business development
Client experience
Team management
Compliance and risk management
First Horizon code of ethics, while ensuring all associates on the team complete required training.
Operational efficiency
Operations team to address operational concerns.
Other job-related duties and special duties as assigned
SUPERVISORY RESPONSIBILITIES
Responsible for the overall direction, coordination, and evaluation of assigned employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and / or abilities required in this position :
High school diploma or GED and 2 - 5 years of experience with a financial institution required or equivalent combination of education and experience; Teller and Relationship Banker experience preferred; 1-2 years of supervisory / management experience preferred.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex : CPA, Series 6 or 7 license, etc)
Not required.
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
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Banking Center Manager • Chattanooga, TN, US