Job Description
Job Description
ABA Billing Coordinator
Therapy Matters, Inc. Chandler, Arizona, United States (On-site)SaveApply
ABA Billing Coordinator Therapy Matters
Location : Chandler, AZ (On-Site, Full-Time)
Schedule : MondayFriday, 8 : 30 - 5 : 30pm
About Therapy Matters
For over 20 years, Therapy Matters has been dedicated to helping children with developmental delays thrive at home and in their community. Our Chandler clinic offers a wide range of therapy services, including physical, speech, occupational, and Applied Behavior Analysis (ABA) therapy. We also provide home-based services such as respite, habilitation, and attendant care, tailored to support children under 12 in reaching their full potential, and all ages for HCBS care.
Inspired by our founder Kylees legacy, we believe in making a lasting impactone child, one family, and one community at a time. As we grow, were seeking a passionate Office Admin with ABA Billing Experience to join our team and support our mission-driven clinic.
- ???? Growth Opportunity in Healthcare Administration!
Do you love keeping things organized, supporting a team, and making a difference behind the scenes? Are you detail-oriented with a knack for managing complex billing processes? Join Therapy Matters as a medical biller with ABA Billing Experience! Youll play a critical role in ensuring our clinicians can focus on transforming lives while you handle administrative and billing tasks with precision and care.
Key Responsibilities - What Youll Do
Administrative Support
Manage front-office operations, including scheduling appointments, greeting families, and maintaining a welcoming clinic environment.Coordinate with our dedicated scheduling team to ensure smooth caseload management for therapists.Handle phone calls, emails, and inquiries from families, insurance providers, and staff with professionalism and warmth.Maintain accurate client records and ensure compliance with HIPAA regulations.Assist with data entry, filing, and organizing office supplies to keep the clinic running smoothly.ABA Billing & Insurance
Verify client insurance coverage and benefits prior to service delivery to ensure eligibility for ABA therapyManage prior authorizations, tracking approved units and service codes (e.g., CPT 97151, 97153, 97155) for compliance and paymentPrepare and submit accurate insurance claims in compliance with payer-specific guidelines and timelinesPost payments, reconcile accounts, and follow up on outstanding claims to maximize revenue.Identify, research, and resolve claim denials, rejections, and discrepancies to minimize delaysCommunicate with insurance companies and families to address billing-related questions or issuesTeam Collaboration
Work closely with clinicians (ABA, OT, PT, Speech) and leadership to streamline operations and support client-centered careParticipate in team meetings to provide updates on billing and administrative processesShow up curious, coachable, and committed to the financial and operational health of our mission-driven clinicSkills You Will Use
Managing front-office operations with a warm, professional demeanorNavigating Arizona DDD guidelines as well as commercial insurance authorizations, and ABA-specific billing processes (e.g., CPT codes 97151, 97153)Using billing software, practice management systems, and electronic claim submission through clearinghousesProblem-solving complex billing issues with attention to detailCommunicating effectively with families, insurance providers, and multidisciplinary team membersOrganizing and multitasking in a fast-paced, client-focused environmentBenefits
Competitive Salary : $19.00 - 25.00 / hour based on experienceComprehensive Benefits : Medical, dental, vision, 401k, and paid sick timeCareer Growth : Opportunities for advancement and professional developmentSupportive Culture : Work in a collaborative, family-centered environment where burnout isnt welcome.Modern Chandler Clinic : Beautiful, fully equipped office with streamlined technology.Integrated Therapy Team Environment : Work alongside ABA, OT, PT, and Speech professionals.Education / Experience and Other Requirements
High school diploma or equivalent (Associates or Bachelors degree in healthcare administration, business, or related field preferred).Minimum 2 years of office administration experience, with at least 1 year focused on ABA therapy or mental / behavioral health billing.Familiarity with ABA-specific CPT codes (e.g., 97151, 97153, 97155) and payer guidelines.Proficiency with billing software, practice management systems, and Microsoft Office Suite.Strong understanding of insurance processes, medical terminology, and HIPAA compliance.Exceptional organizational skills and attention to detail.Warm, engaging personality with a commitment to client-centered care.Availability to work in our Chandler clinic (Mon-Fri, generally 8 : 30am5 : 30pm; periodic Saturdays, 9am1pm).Maintain a Level 1 Fingerprint Card / Background Check.Why Therapy Matters Exists and Why It Matters to You
Therapy Matters was founded on the legacy of Kylee, an Occupational Therapist with a heart for children and a mission to serve underserved communities. After her passing in 2012, her husband founded Kylees Angels to continue her worknot just as a business, but as a living legacy of compassion. Today, we honor Kylees vision by creating a place where clinicians and staff are supported, families feel heard, and children thrive through exceptional therapy.
If youre looking for a workplace where your work matters and your heart belongs, youll find it here.
️ How to Apply
Email your resume and cover letter to hr@therapymatters.org with Office Admin with ABA Billing Application in the subject line. Join Therapy Matters and make a differenceone child, one family, one community at a time!
Therapy Matters is an equal opportunity employer committed to diversity and inclusion.
Seniority LevelAssociate
IndustryHealth and Human Services
Hospitals and Health CareEmployment TypeFull-time
Job FunctionsAdministrative
Health Care ProviderSkillsMedical Billing
Applied Behavior AnalysisMicrosoft Office