Property Administrator
Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player that plays an active role in creating an enjoyable environment for both employees and residents on site.
Responsibilities
- Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.
- Cover welcome desk during Resident Coordinator breaks and during busy periods.
- Assist with retrieving and logging out packages from Amazon Locker.
- Answer phone calls and manage the property e-mail inbox.
- Assist residents with all requests in a timely manner.
- Be available to assist residents with :
- Ledgers + payment
- Work orders in Entrata
- Move in / out / transfer processes
- Package + mail inquiries
- Amenity spaces / kitchen rental
- Setting up and fixing apps
- Ensure Entrata is up to date with all resident information.
- Conduct audits such as :
- Storage
- Bike
- Ledgers
- Create and maintain spreadsheet trackers.
- Assist with A / R and reaching out to past residents that have a balance i.e. payment plans if needed or send to collections.
- Coordinate "permission to enter' as needed for work orders and help maintenance with any requests.
- Coordinate and work with security when residents have complaints.
- Assist in Leasing as needed.
- Handle the move in / out process for all residents.
- Scan checks such as :
- Affordable
- Rent
- Electric
- Work closely with leaders to execute on-site events.
- Assist with other projects that Management assigns.
Attributes
Ability to communicate effectively verbally and via e-mailHighly developed customer service skillsAttention to detail and ability to multitask and stay organizedDesire to coach and develop team membersProficiency in software systems relating to property management and or related industriesEmployee Benefits
Generous PTO policy + EOY rollover10 paid company holidaysPaid parental leave401k + company matchDiscounted employee rent programFree parking + pre-tax commuter benefitsMonthly spot bonus programsEmployee referral incentiveDiscounts at all in-house cafesGym + pool access at any of our Urby locations80% employer sponsored Cigna medical, dental, vision plansHSA + FSA with up to $2,000 company matchMental health support available through GingerCulture
Social work environment with fast paced start-up energyCompany outings including a beach party day!Complimentary snacks and monthly team lunchesCasual but cool dress codeGrowth + Development
Networking eventsExclusive trainings with inspirational industry expertsCross-training programsTuition reimbursementDue to high application volume, we will only reach out if we're moving forward with your application.