Job Description
Job Description
Description :
Patient Service Representative
We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a positive experience from the moment they arrive. Your professionalism and excellent communication skills will help facilitate smooth operations and foster trust within our community.
Key Responsibilities :
- Greet patients warmly and assist them with check-in and check-out procedures
- Verify patient information and update records accurately
- Schedule appointments and manage patient calendars
- Collect and process payments, co-pays, and insurance information
- Answer phone calls, respond to inquiries, and provide information about services
- Coordinate with medical staff to ensure patient needs are met efficiently
- Maintain confidentiality and adhere to healthcare privacy regulations
- Assist with administrative tasks such as filing, data entry, and document management
Skills and Qualifications :
High school diploma or equivalent; additional healthcare-related certifications are a plusExcellent interpersonal and communication skillsStrong organizational and multitasking abilitiesAbility to handle sensitive information with discretionProficiency in using electronic health records (EHR) systems and office softwareCompassionate attitude and customer service orientationAbility to work effectively in a fast-paced environmentJoin our team and be part of a supportive, patient-centered environment that values growth, collaboration, and excellence in healthcare service. We offer opportunities for professional development and a rewarding work experience dedicated to improving patient care.
Requirements :