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Operations Supervisor- RN
Operations Supervisor- RNSurgery Partners • Milwaukee, WI, US
Operations Supervisor- RN

Operations Supervisor- RN

Surgery Partners • Milwaukee, WI, US
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Operations Supervisor-RN

As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking a dynamic and experienced Operations Supervisor-RN to oversee the operations at one of our clinics.

The Operations Supervisor-RN for OIW | Surgery Partners will oversee the day-to-day affairs of assigned clinic operations of numerous orthopedic clinics as directed by the Operations Manager and Director.

Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.

Why join OIW?

  • Competitive pay
  • Generous PTO program
  • Clinic schedule - no work on evenings / weekends
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • Employee Assistance Program (EAP)
  • Employee discount program

Primary Responsibilities :

  • Provide functional leadership and coordination of all employees related to clinical operational functions as assigned bringing standardization across the region
  • Establish, monitor, and analyze relevant metrics as they relate to patient outcomes and employee productivity
  • Work in close collaboration with the Operations Manager to meet and maintain system goals
  • Meet, maintain, and / or exceed regulatory standards for quality patient care delivery
  • Assist with recruiting, retention, and staffing procedures and annual competencies, including commitment to creating an accessible, supportive environment and recognizing diversity and cultural competence as integral components of care excellence- including audits
  • Operate within approved budget
  • Plan, lead and organize the performance of direct reports including patient experience-
  • Foster a culture of high reliability and quality, mission focus, transparency, and joy in practice; promote staff wellness across all clinics
  • Investigate and address patient and employee concerns
  • Lead new implementations
  • Monitor compliance with all relevant laws and regulations associated with area of responsibility
  • Perform other duties as assigned
  • Education / Qualification Requirements :

  • Required team leadership and minimum of 1-3 years supervisory ambulatory experience
  • Required RN, BSN
  • Bachelor's degree in business administration, healthcare administration, or related degree is highly desirable.
  • Skills :

  • Excellent verbal and written communication skills
  • Outstanding interpersonal and conflict resolution skills
  • Demonstrated ability to prioritize, problem solve, delegate, and lead projects to on-time completion
  • Excellent team leadership and personnel management skills
  • Personal characteristics of reliability, equanimity, initiative, flexibility, and ability to innovate
  • Excellent critical thinking and data analysis skills
  • History of progressive professional development
  • Ability to function well in a high-paced and, at times, stressful environment
  • High proficiency with Microsoft Office Suite or related software
  • Physical / Mental Demands : Requires sitting and standing associated with normal office environment.

    Environmental / Working Conditions : The work physical demands described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Work Location : In person

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    Operation Supervisor • Milwaukee, WI, US

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