PBS Associate - Hospital Collections

Healthcare / Business Support

The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees, and the public.

The primary purpose of the PBS Associate position is to follow-up on claims within regulatory guidelines. The PBS Associate must ensure that all claims have a follow-up action according to timely filing limits and that all follow-up activities are performed accurately.

Key functions include managing multiple work queues for follow-up and denials, responding to requests made by third party payors, and responding timely to patient account inquiries. The role also involves identifying denial trends, pursuing appeals, consistently reviewing processes, and facilitating department training. The candidate must meet departmental standards for quality and productivity.

Education : Required : High School Diploma or Equivalent. Preferred : Associate's Degree Business, healthcare, or related field.

Work experience : Required : 3 years experience in billing, insurance follow-up, or collections in a medical or hospital business office setting. Preferred : Hospital collections experience including follow up and denial management experience, experience using UB-04 (CMS-1450) forms, insurance verification / authorization, knowledge of CPT codes.

Other requirements : Must pass pre-employment skills test as required and administered by Human Resources. Work Schedule : Remote 100%. Must be flexible for meetings and collaboration if needed onsite. We are looking for applicants in the Houston / local area only. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity / expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.