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Senior Associate, Control Governance Specialist

Senior Associate, Control Governance Specialist

Capital OneFalls Church, VA, US
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Senior Associate, Control Governance Specialist

The Control Governance Team supporting the Retail Risk MPG (Monitoring, Process, & Governance) mission is a passionate and dynamic team of risk professionals focused on enhancing the risk profile of our Retail Bank and Premium Products business through execution of mission-critical risk, process, and control programs. We are seeking an inquisitive and organized team player to join us as a Senior Risk Associate. As part of this horizontal 1st Line risk management function, this associate will have the unique opportunity to become a subject matter expert in the processes and controls across specific business areas within our Retail Bank, Premium Products, Capital One Shopping and Enterprise Payments organization. Day-to-day, this associate will be working with business and risk stakeholders to govern control changes and build. The associate will also assess design and operations of control activities for ad-hoc business support including consultation and improvement initiatives. This role involves understanding of risks, requirements, controls, and corrective actions review and evaluation.

Responsibilities of this role include but are not limited to :

  • Engage and advise our business and risk partners on how to design effective controls in our control environment related to business risks in addition to regulatory and internal policy requirements.
  • Partner with vertical risk managers to perform an analysis of risks and requirements and their association with the control.
  • Identify and assist with remediation of identified gaps in our control environment due to regulatory and internal policy updates.
  • Support control and process documentation creation and revision, including version control.
  • Serve as a SME for compliance controls, troubleshooting control questions and issues, ensuring adherence to regulations, and maintaining detailed documentation.
  • Monitor multiple processes to ensure they meet the needs and intent of the business; sharing reporting and consistent updates to leadership.
  • Identify and drive improvements that streamline, automate, and reduce risks of processes that would improve internal / external customer experience.
  • Exhibit creative thinking and problem solving skills to achieve desired outcomes, by bridging gaps, improving and clarifying needs and / or providing appropriate solutions that are scalable, standardized, and operational ready.
  • Furthering the Well Managed agenda within Retail to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem.
  • Possess strong verbal and written communication skills to communicate effectively with a range of stakeholder groups.

Basic Qualifications :

  • At least 1 year of Process Management experience.
  • At least 2 years of experience in Control Testing, Auditing, or Risk Management combination.
  • Preferred Qualifications :

  • 2+ years of experience in Project or Process Management.
  • 3+ year of experience in Controls Testing or Risk Management.
  • 1+ year of experience in Change Management.
  • 1+ year of experience supporting, partnering and interacting with internal business clients.
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    McLean, VA : $94,600 - $107,900 for Sr. Risk Associate

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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