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HostWarren Street Hotel • New York, NY, US
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Warren Street Hotel • New York, NY, US
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Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.

MAIN DUTIES :

  • Warmly and graciously greets all guests upon arrival
  • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests
  • To seat guests based on guest preferences and balancing of customer flow in service stations
  • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty
  • To ensure high level of communication between the restaurant and other departments of the hotel
  • To perform other duties as assigned by the manager on duty
  • To Promote other Firmdale Hotels and restaurants
  • To take personal responsibility for punctuality

REQUIREMENTS :

  • Friendly demeanour
  • Excellent level of spoken and written English
  • Must be open to working AM / PM shifts, week days, weekends and holidays
  • Ability to stand for long hours
  • Open table certification preferably
  • Open Tablet reservations experience
  • EMPLOYEE BENEFITS :

  • Paid vacation, sick and personal days
  • Health, dental, vision and life insurance plans
  • Commuter benefits
  • Holiday staff parties and staff appreciation events
  • In house uniform dry cleaning services
  • Employee meals while on duty
  • Departmental and company-wide incentive programs
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    Host • New York, NY, US