Guest Service Agent (Part Time) - Embassy Suites Austin Downtown South Congress

Guest Services, Operations, and Front Office

"Your Welcome AwaitsJoin Our Team as a Part-Time Guest Service Agent at Embassy Suites Downtown!"

Embassy Suites Downtown is looking for a friendly and dedicated Part-Time Guest Service Agent to provide exceptional service to our guests. As a key member of our front desk team, you will be the first point of contact for our guests, ensuring they feel valued and at home from check-in to check-out.

Qualifications :

• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and a passion for delivering great guest experiences
• Previous experience in hospitality or customer service is a plus, but not required
• Must be available to work evenings, weekends, and holidays as needed

At Embassy Suites Downtown, we value our team members and offer a supportive work environment with opportunities to grow. Join us in making each guest's stay exceptional!

What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!