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Field Compliance Specialist

Field Compliance Specialist

Asset LivingBaltimore, MD, US
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Job Description

Job Description

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

Field Compliance Specialist

The Field Compliance Specialist is responsible for reviewing Affordable Housing applications and ensuring they are eligible and compliant with applicable and current regulatory requirements.

Travel Required : 100%

Position Summary :

The Field Occupancy Specialist (FOS) will work under the direction of the Operations Director, traveling to assigned multifamily communities to confirm and assist with the completion of eligibility certifications for existing residents for continued occupancy and to qualify applicants for initial occupancy. The FOS acts as a traveling specialist and auditor who will focus on occupancy requirements, ensuring compliance with best practices and industry regulations.

This role requires frequent travel to assigned communities, direct interaction with site teams and residents, and close collaboration with Operations and Compliance Department to ensure timely and accurate completion of certifications, inspections, and audit readiness.

Essential Duties & Responsibilities :

The Field Occupancy Specialist plays a key role in maintaining site-level compliance across an assigned portfolio in the Maryland and New Jersey region.

The Field Occupancy Specialist position is responsible for the oversight of ongoing on-site certification and completion process, auditing resident files as applicable, resolving site-level compliance-related deficiencies, and ensuring adherence to federal, state, and company guidelines, including affordable HUD and LIHTC program requirements. The Field Occupancy Specialist's responsibilities include, but are not limited to :

Conducting Interviews and Reviews :

  • Schedule and conduct resident / applicant interviews for certifications, working with site staff.
  • Interview, review paperwork, and interact with involved parties to determine resident qualifications with site staff.
  • Ensure the ongoing eligibility of resident files is processed in a timely manner following company and regulatory policies.
  • Advise and guide site staff of the file processing systems, procedures, and resources.

Maintaining Compliance and Organization

  • Mentor and guide on-site staff, with direct responsibility for completing all certifications.
  • Make determinations on resident qualifications, enforcing company policies, procedures, and best practices.
  • Resolve recertification issues and disputes, referring unresolved issues to the property supervisor.
  • Complete and gather corrections to close out non-compliant audits and physical findings from audits.
  • Organize files as needed / assigned.
  • Site and Team Coordination

  • Travel to selected communities portfolio-wide to qualify residents for continued occupancy assistance, including Annual, Interim, Initial and Self Certifications (as needed).
  • Work with site staff to mentor and complete certifications on time.
  • Advise and guide file processing systems, procedures, and resources efficiently.
  • Coordinate timely recertification inspections with the Community Director and site staff as needed.
  • Ensure software is updated in a timely manner during the certification process.
  • Track progress within software, including the use of program requirements and notices.
  • Perform internal audits on a rotating basis, targeting at least 8% of the portfolio monthly.
  • Provide support in preparing for all state and federal agency audits.
  • Provide support and point of contact for the Compliance Department, including completing all necessary audit responses and file corrections.
  • Assist during the initial qualifying process of new construction lease-up properties, Re-syndications, and / or acquisition / rehab of existing properties.
  • Maintain positive, professional, and effective communication with staff and team members.
  • Additional Duties

  • Conduct monthly EIV / MEL (Employment Income Verifications / Monthly Event Log) audits and implement corrective actions for identified discrepancies.
  • Attend monthly Affordable Resolution Plan of Action (ARPOA) meetings (as applicable).
  • Conduct auditing tasks as assigned.
  • Serve as a liaison between site staff, third-party compliance services, residents, and central compliance leadership.
  • Escalate unresolved compliance deficiencies to the Compliance Department or Regional Property Supervisors.
  • Travel may at times be day-only or overnight of various lengths to include daily, multiple weeks at a time, or monthly to various assigned locations.
  • Travel Requirements :

  • Travel varies based on portfolio needs — daily, weekly, or monthly.
  • May need to travel to assigned properties with short notice.
  • This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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    Compliance Specialist • Baltimore, MD, US