Global Services Manager
VirtualVocationsLincolnwood, Illinois, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a COE Manager to build, lead, and scale a Customer Delivery function.
Key Responsibilities
Lead, mentor, and develop a team of consultants while fostering a high-performance culture
Manage day-to-day project implementations and long-term strategic business expansion of products
Serve as the Voice of the Customer and collaborate with internal teams to enhance customer satisfaction and drive revenue retention
Required Qualifications
5+ years in a customer-facing or consultant role within enterprise software or SaaS, with at least 2+ years in a leadership position
Bachelor's degree in Computer Science, Engineering, Business, or a related field; master's degree preferred
Strong domain knowledge in Quote-to-Cash and Finance
Hands-on experience with implementation and support of Financial, ERP, CRM, or large-scale business systems
Proven ability to create and maintain business partnerships and relationships
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Global Manager • Lincolnwood, Illinois, United States
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