Job Description
Job Description
What Makes a McKibbon Valet Parking Attendant?
A Valet Parking Attendant has a tremendous personality and the desire to work with people. You work with the Valet Parking Team to ensure guest satisfaction at all times.
A Day in the Life :
- You will resolve guest complaints – ensuring guest satisfaction.
- You will maintain complete knowledge at all times of :
- Hotel features / services, hours of operation
- Room rates, special packages and promotions
- Daily house count and expected arrivals / departures
- Scheduled daily group activities
- You will greet all guests as they arrive / depart, via car, shuttle or walking.
- You will assist guests with their luggage, as needed.
- You will park and retrieve guests’ cars upon request.
- You will communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
Requirements :
Previous customer service experienceA high school diploma or equivalent vocational training certificateA clean driving record and a valid driver’s licenseScheduling flexibilityThe ability to perform basic math.The ability to maintain a professional demeanor at all times.Ideal Skills & Qualities :
The ability to work independentlyMulti-tasking skillsStrong verbal and written communication skillsThe ability to anticipate guests’ needs and respond promptly to all guests – no matter the time constraintsMaintaining positive guest relations at all timesProviding excellent customer servicePerks & Benefits Beyond the Basics :
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :
Full Time Associates :
Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistanceFinancial & Occupational Wellness : All Associates
Competitive Compensation with incentives (incentives vary by position)401K Savings Plan with 50% matching fundsAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)Wellbeats APP to support physical and mental wellnessPersonal Wellness : All Associates
Fundraising matching funds programTeam volunteer opportunities24 / 7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply