Quality Manager

Overview

This position is a customer and internal facing position responsible for ensuring ongoing day-to-day operations of the quality department. This position is responsible for ensuring the voice of the customer is clearly identified and takes action to ensure implementation of processes and procedures are enacted. In addition this position oversees the day-to-day operations of a team of quality professionals to ensure objectives are met and compliance to requirements are confirmed.

Job Responsibilities

Essential Job Functions :

• Within the LaFox facility, coordinates with a cross functional team to address customer concerns and requests, including First Article and PPAP submissions;
• Speak to customers using industry standard terminology within a variety of industries including Semiconductor, Automotive, Medical Devices and Aerospace;
• Initiates and monitors corrective actions, preventive actions, and continuous improvement projects;
• Using good technical judgment, ensure customer requests for corrective action or failure analysis are complete and unambiguous;
• Oversees the inspection team including responsibilities for incoming, in process and final inspections. Manages resources to ensure timely processing of parts to meet production and shipping deadlines;
• Verifies implementation of document or product changes;
• Manages the calibration process;
• Develops and controls control plans and inspection criteria;
• Manages the Non Conforming Material process for LFM;
• Assist with monitoring trends in customer returns and proactively addressing issues;
• Trains other employees on quality concepts;
• Other related duties as assigned.

Non-essential Job Functions :

Working Environment

Office, warehouse and manufacturing environments.

Qualification Requirements

Electrical or Mechanical (or related discipline) Engineering Degree, or 7-10 years in a technical field. Should possess good computer skills. Knowledge of MS Word and MS Excel are required. Knowledge of MS Access and Minitab Statistical Software is a plus.

About Richardson Electronics

Richardson Electronics, Ltd. is a leading global manufacturer of engineered solutions, power grid and microwave tubes, and related consumables; power conversion and RF and microwave components including green energy solutions; high-value replacement parts, tubes, and service training for diagnostic imaging equipment; and customized display solutions. More than 60% of our products are manufactured in LaFox, Illinois, Marlborough, Massachusetts, or Donaueschingen, Germany, or by one of our manufacturing partners throughout the world. All our partners manufacture to our strict specifications and adhere to our supplier terms and conditions. We serve customers in the alternative energy, healthcare, aviation, broadcast, communications, industrial, marine, medical, military, scientific, and semiconductor markets. The Company's strategy is to provide specialized technical expertise and "engineered solutions" based on our core engineering and manufacturing capabilities. The Company provides solutions and adds value through design-in support, systems integration, prototype design and manufacturing, testing, logistics, and aftermarket technical service and repair through its global infrastructure. More information is available at www.rell.com.

Our manufacturing facility operates under lean manufacturing principles, which means we are focused on efficiency, continuous improvement, and meeting customer demand in real time. As part of our team, you may be asked to flex between different areas or responsibilities depending on production needs. This flexibility is key to how we maintain a responsive, high-performing operation.

Equal Opportunity Commitment

Richardson Electronics is an international organization with offices worldwide. We are committed to fostering a workplace where all employees have equal opportunities to succeed, grow, and contribute. We believe in creating an environment where every individual is valued, respected, and supported. By promoting fairness, inclusivity, and a culture of mutual respect, we ensure that our employees, customers, and the communities we serve can achieve their goals. Our ability to bring together individuals with diverse skills, experiences, and perspectives is essential to our continued global success.

Equal Opportunity Employer / Veterans / Disabled

Please send resume to : jwarren@rell.com

Required postings

Family Medical Leave Act (FMLA) https : / / www.dol.gov / whd / regs / compliance / posters / fmlaen.pdf

Employer Polygraph Protection Act (EPPA) https : / / www.dol.gov / whd / regs / compliance / posters / eppac.pdf

Equal Employment Opportunity (EEO) Know Your Rights https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12.pdf

Invitation to Self-Identify https : / / www.rell.com / webfoo / wp-content / uploads / 2025 / 03 / Invitation-to-Self-Identify.pdf

Pay Range : $100,000 to $120,000 plus incentive

Benefits : Our benefits package includes comprehensive health insurance with multiple PPO and HSA plan options, as well as dental and vision coverage. We offer flexible spending accounts (FSA), life insurance, voluntary life insurance, short- and long-term disability (STD & LTD), an employee assistance program (EAP), smoking cessation support, weight management program, pet insurance, LifeLock identity protection, and a 401(k)-retirement plan. Additionally, we provide generous vacation time, sick / personal days, 10 paid holidays, and tuition reimbursement to support ongoing education and work-life balance.

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