Talent.com
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsChandler, Arizona, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, Contact Center Operations to lead and optimize performance within their insurance operations team.

Key Responsibilities

Build and sustain a high-performance culture through goal setting and accountability

Coach and develop agents to enhance performance and address underperformance

Oversee daily operations of sales and service teams while aligning with strategic goals

Required Qualifications

2+ years of experience managing a team of inbound contact center agents in a high-volume environment

Proven ability to manage through team leads and hold them accountable for performance

Experience using data to diagnose issues and implement operational changes

Track record of driving performance by managing inputs effectively

Comfort working across onshore and offshore teams in a tech-forward environment

serp_jobs.job_alerts.create_a_job

Contact Center Manager • Chandler, Arizona, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Experience Lead

Customer Experience Lead

VirtualVocationsMesa, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Lead.Key Responsibilities Lead escalated case resolution by managing high-priority requests and coordinating with internal and external partners Fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Customer Onboarding

Director of Customer Onboarding

VirtualVocationsGilbert, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Onboarding.Key Responsibilities Design and improve the onboarding process for various customer segments Build and mentor the onboarding team while...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Project Service Coordinator

Project Service Coordinator

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Project Service Coordinator.Key Responsibilities Support Project Managers and Operations Leaders with project scope, schedule, and budget monitoring Coordinate subcont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Information Management Consultant

Customer Information Management Consultant

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Consultant, Customer Information Management.Key Responsibilities Manage projects to deliver analytic and operational capabilities and solutions Lead the development of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Executive Assistant / Office Manager

Executive Assistant / Office Manager

VirtualVocationsMesa, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for an Executive Assistant / Office Manager to support leadership and ensure smooth office operations. Key Responsibilities : Provide high-level administrative support, includi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Call Center Supervisor

Call Center Supervisor

Bookman ConsultingPhoenix, AZ, US
serp_jobs.job_card.full_time
Our client is a lead-generation and intake company supporting the legal industry.They’re looking to hire a Call Center Supervisor based in Phoenix. This is a fun, growing company that has a fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Service Operations Specialist

Customer Service Operations Specialist

VirtualVocationsMesa, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist to support global customers and internal teams.Key Responsibilities : Manage customer inquiries, account setup, and escalation cases within c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Support Manager-II

Customer Support Manager-II

ArtechTempe, AZ, US
serp_jobs.job_card.full_time
As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team. We're looking for someone with people manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Business Office Manager

Business Office Manager

VirtualVocationsMesa, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Business Office Manager.Key Responsibilities Oversee daily activities of medical collections claims resolution teams Liaison with practice and business office staff to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Seasonal Call Center Supervisor (TS)

Seasonal Call Center Supervisor (TS)

Education at WorkTempe, AZ, US
serp_jobs.job_card.temporary
Seasonal Call Center Supervisor (TS).The Call Center Supervisor leads a dynamic team of Intuit TurboTax Tax Specialist student agents on a day-to-day basis. This role is responsible for coaching spe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Manager-II

Customer Support Manager-II

HireTalentTempe, AZ, US
serp_jobs.job_card.full_time
Duration : 5 months on w2 Location : Tempe, AZ.As a manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

eTeamTempe, AZ, US
serp_jobs.job_card.full_time
As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team. We're looking for someone with the following...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Associate Customer Manager

Senior Associate Customer Manager

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Associate Customer Business Manager - Specialty.Key Responsibilities Manage and grow relationships with assigned Specialty customers and serve as the primary day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
HPC Support Manager

HPC Support Manager

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Super Intelligence HPC Support.Key Responsibilities Lead, coach, and mentor a team of Super Intelligence HPC Support Engineers Manage high-visibility incide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer-Facing Project Manager

Customer-Facing Project Manager

VirtualVocationsMesa, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Project Manager.Key Responsibilities : Serve as the primary conduit between various teams and stakeholders, ensuring seamless communication about project status Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Telephony Administrator

Telephony Administrator

VirtualVocationsGilbert, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Telephony Administrator to provide day-to-day support in maintaining and optimizing contact center systems. Key Responsibilities Build, configure, and maintain outbound ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Associate Customer Experience

Senior Associate Customer Experience

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Associate, Customer Experience.Key Responsibilities Lead strategic planning to enhance customer experience for DashPass subscribers Analyze data to identify opp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Interconnection Services Manager

Interconnection Services Manager

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Interconnection Services.Key Responsibilities Coordinate interconnection analysis using various industry tools and manage the generator interconnection applica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Client Operations Specialist

Client Operations Specialist

VirtualVocationsGlendale, Arizona, United States
serp_jobs.job_card.full_time
A company is looking for a Client Operations Specialist to provide operational support for advertising campaigns.Key Responsibilities Proactively manage operational activities and support Commerc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Manager-II

Customer Support Manager-II

LanceSoftTempe, AZ, US
serp_jobs.job_card.temporary
Location : W Roosevelt Way, Tempe, AZ.We are seeking two Customer Support Managers II to join our Merchant Sentiment Operations team. In this role, you will oversee daily operations and long-term suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days