Talent.com
Store Protection Specialist

Store Protection Specialist

Ross StoresSan Mateo, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft; Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $18.50 - $19.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    serp_jobs.job_alerts.create_a_job

    Store Protection Specialist • San Mateo, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Store Protection Specialist

    Store Protection Specialist

    Ross StoresEl Cerrito, CA, US
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionMoss Beach, CA, United States
    serp_jobs.job_card.full_time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionRedwood City, CA, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    MANGOCorte Madera, CA, US
    serp_jobs.job_card.full_time
    We are present in more than 115 countries and our online presence extends to more than 110 countries.Our team is made up of people of 112 nationalities and 78% of them are women.December 2025, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionMontara, CA, US
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Asset Protection Associate - Sun Valley Mall

    Asset Protection Associate - Sun Valley Mall

    JCPenneyConcord, CA, US
    serp_jobs.job_card.full_time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance : Observes customer's and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager - Asset Protection - Bridgepointe Shop Center Rack

    Manager - Asset Protection - Bridgepointe Shop Center Rack

    NordstromSan Mateo, CA, US
    serp_jobs.job_card.full_time
    The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support.This supervision includes recruiting, development, performance oversight and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Asset Protection Associate - Oakland Mall

    Asset Protection Associate - Oakland Mall

    JCPenneyOakland, CA, US
    serp_jobs.job_card.full_time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness Programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting Surveillance : Observes customer's and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Loss Prevention Supervisor

    Loss Prevention Supervisor

    Marriott InternationalSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Behavior Technician - Immediate Start

    Behavior Technician - Immediate Start

    Zen EducateMontara, CA, United States
    serp_jobs.job_card.full_time
    Looking for a Rewarding Role for the 2025–2026 School Year?.We’re excited to be expanding to the San Francisco Peninsula area! Join us as a full-time paraprofessional, supporting K–12 students with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Uniformed Division Protection Agent (Hiring Immediately)

    Uniformed Division Protection Agent (Hiring Immediately)

    The United States Secret ServiceSan Jose, CA, US
    serp_jobs.job_card.full_time
    NOTE : This position must be performed in Washington, DC so relocation to Washington, DC will be required.Recruitment Incentive : Applicants may be eligible for a $50,000 recruitment incentive in acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionMontara, CA, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail)Palo Alto, CA, US
    serp_jobs.job_card.full_time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Protective Security Specialist (Hiring Immediately)

    Protective Security Specialist (Hiring Immediately)

    The United States Secret ServiceSan Jose, CA, US
    serp_jobs.job_card.full_time
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionMoss Beach, CA, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Asset Protection Security Guard, Westfield Valley Fair

    Seasonal Asset Protection Security Guard, Westfield Valley Fair

    Macy'sSanta Clara, CA, US
    serp_jobs.job_card.full_time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Air Interdiction Agent (Hiring Immediately)

    Air Interdiction Agent (Hiring Immediately)

    U.S. Customs and Border ProtectionMoss Beach, CA, US
    serp_jobs.job_card.full_time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Loss Prevention Manager

    Loss Prevention Manager

    SH Hotels & ResortsSunnyvale, CA, US
    serp_jobs.job_card.full_time
    Life at SH is based on a simple idea : the world is beautiful and we want to keep it that way.That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, coll...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Security and Loss Prevention Specialist, NA

    Security and Loss Prevention Specialist, NA

    AmazonSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Security And Loss Prevention Specialist.Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Loss Prevention Supervisor

    Loss Prevention Supervisor

    UniqloSan Jose, CA, US
    serp_jobs.job_card.full_time
    UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for all customers and employees.The Loss Prevention Supervisor plays a critical role in inventory management and sh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30