Account Manager Make an Impact with Us!
Are you a dynamic, results-driven professional with a passion for building lasting relationships and driving business growth? We're seeking a talented Account Manager to join our team and lead the way in managing and expanding customer accounts while making a meaningful difference in the lives of our clients.
In this role, you'll be the go-to expert for your assigned portfolio of clients, developing long-term relationships, and identifying new sales opportunities to drive success. If you're excited about delivering impactful solutions and thrive in a competitive market, this is the opportunity for you!
What You'll Be Doing :
- Lead Key Accounts : Serve as the main point of contact for all customer account management, ensuring each client receives exceptional service.
- Build Lasting Relationships : Develop strong, trust-based relationships with clients, administrators, and senior professionals in the healthcare and senior living sectors.
- Drive New Business : Identify and capitalize on new sales opportunities from existing clients and actively seek out new clients to expand our reach.
- Deliver Results : Ensure the timely delivery of solutions that meet customer needs, tracking and communicating progress on monthly and quarterly goals.
- Collaborate for Success : Work closely with our sales team to identify new growth opportunities and maximize success across your territory.
- Solve Challenges : Step in to resolve any issues, ensuring client satisfaction and nurturing long-term partnerships.
- Lead Quality Assurance : Prepare and present data during QA meetings to ensure our solutions are exceeding client expectations.
What We're Looking For :
Proven Experience : A track record in Account Management, Sales, or relevant roles where you've successfully managed and grown client portfolios.Communication Skills : The ability to effectively communicate, influence, and engage with clients at all levels, from administrators to executives.Sales Savvy : Experience hitting sales targets and driving growth through outbound prospecting in competitive markets.Tech-Savvy : Proficiency with CRM software (Salesforce, HubSpot, etc.) and Microsoft Office, particularly Excel.Solution-Oriented : A focus on delivering solutions tailored to client needs while juggling multiple projects.Problem-Solver : Strong negotiation and conflict resolution skills, with a commitment to delivering the best results for clients.Education : A degree in Business, Sales, or a relevant field is preferred.Industry Experience : Previous experience in Long-Term Care (LTC) or Skilled Nursing Facilities (SNF) is a plus!Why You'll Love Working With Us :
Career Growth : We're committed to your personal and professional development, offering opportunities for advancement as you grow with us.Team Environment : Work alongside passionate, driven individuals who are focused on success and collaboration.Impactful Work : Help clients succeed and improve their operations in the healthcare and senior living industries.Rewarding Role : Competitive salary, great benefits, and an opportunity to make a real impact in a thriving market.Key Competencies for Success :
Strong Communication & Customer Service SkillsCustomer Focus & Relationship BuildingIntegrity, Trust & ProfessionalismExcellent Time Management & Organizational SkillsAbility to Prioritize & Deliver ResultsIf you're ready to take your career to the next level and make a difference, we want to hear from you! Apply now to join our growing team and become a key part of our success. Ensure to include your minimum pay expectations.