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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Matt Ricchini - State Farm AgentLa Vista, NE, US
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Job Description

Job Description

Benefits :

  • Hiring Bonus of up to $3000 for pre-licensed candidates
  • Salary plus commission / bonus (Earning potential over $75k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About our Agency :

Our agency has been proudly serving the community since 2006, and were excited to continue growing with the addition of new team members. We currently have a dedicated team of five full-time professionals, all working together to provide top-tier service to our customers.

We offer a flexible scheduling and PTO policy to help maintain a healthy work-life balance. Our agency culture is built on teamwork and support, and we love fostering a positive environment where everyone feels valued. We also offer a range of benefits, including dental, vision, and health insurance, as well as cancer insurance. And, yes, we have an office dog!

Outside of the office, Im committed to giving back to the community. I sponsor local youth baseball and soccer teams, organize food bank drives, and support nonprofits that serve children. Im also an active member of the local Kiwanis Club.

If you're looking to join a team that values collaboration, community involvement, and personal well-being, wed love to hear from you!

ROLE DESCRIPTION :

As an Customer Relations Representative - State Farm Agent Team Member for Matt Ricchini - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

    • QUALIFICATIONS :

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
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    Representative State • La Vista, NE, US

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