Talent.com
Retail Associate

Retail Associate

Ross StoresOregon City, OR, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.

The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Greets all customers by making eye contact, smiling and saying "hello" throughout the store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to customers at all times. Responds to customer service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
  • Represents and supports the company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
  • Maintains a professional appearance and adheres to the company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Oregon City, OR, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    The Sherwin-Williams CompanyPortland, OR, United States
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part-time Retail Clerk 1- Continuous pool

    Part-time Retail Clerk 1- Continuous pool

    Clark CollegeVancouver, WA, United States
    serp_jobs.job_card.part_time
    Are you hardworking, passionate and customer service oriented? Do you love working in an educational environment that is fun and fast paced, creating delicious coffee and espresso-based beverages?....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    Sherwin WilliamsGresham, OR, US
    serp_jobs.job_card.part_time
    This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Finish Line Macy's Store Associate - Washington Square, Portland, OR

    Finish Line Macy's Store Associate - Washington Square, Portland, OR

    Finish LinePortland, OR, US
    serp_jobs.job_card.permanent
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Requisition Part-time Retail Employee - Early Morning

    Requisition Part-time Retail Employee - Early Morning

    The Container StorePortland, OR, US
    serp_jobs.job_card.full_time +1
    Retail Employee / Project Specialist.The Retail Employee / Project Specialist early morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Pilot CompanyAurora, OR, US
    serp_jobs.job_card.full_time +1
    Pilot Company offers a dynamic environment where no two days are the same.Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every ty...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier - Vancouver Mall

    Cashier - Vancouver Mall

    JCPenneyVancouver, WA, US
    serp_jobs.job_card.full_time
    As a cashier you are accountable for the customer service and sales experience including maintaining checkout standards; assisting with general operations such as omnichannel, recovery and inventor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Finish Line Macy's Store Associate - Vancouver, Vancouver, WA

    Finish Line Macy's Store Associate - Vancouver, Vancouver, WA

    Finish LineVancouver, WA, US
    serp_jobs.job_card.permanent
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartTroutdale, OR, US
    serp_jobs.job_card.full_time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CASHIER (FULL TIME)

    CASHIER (FULL TIME)

    Bon AppetitPortland, OR, US
    serp_jobs.job_card.full_time
    We are hiring immediately for full time.Lewis and Clark College - 0615 South West Palatine Hill Road, Portland, OR 97219. Note : online applications accepted.Monday through Friday, 11 : 45 am to 8 : 15 p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Popeyes Cashier I

    Popeyes Cashier I

    TravelCenters of AmericaTroutdale, OR, US
    serp_jobs.job_card.full_time
    Customer Service Representative.TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Floor & Decor HoldingsTualatin, OR, US
    serp_jobs.job_card.full_time +1
    Cashier (Customer Service Associate).This role has a minimum base pay from $16.As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers.Our C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Bi-MartWashougal, WA, US
    serp_jobs.job_card.full_time
    Do you enjoy meeting new people? Are you eager to help others around you? Are you looking for a company you can grow with? If you answered yes to these questions, we want to hear from you! Your loc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Cashier

    Seasonal Cashier

    Bass Pro ShopsTualatin, OR, US
    serp_jobs.job_card.part_time
    The Cashier is responsible for checking out customer's merchandise through the POS registers.They perform various Customer Service activities, to include greeting and acknowledging all customers in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LEAD CASHIER (FULL TIME)

    LEAD CASHIER (FULL TIME)

    EurestHillsboro, OR, US
    serp_jobs.job_card.full_time +1
    We are hiring immediately for a full time.Eurest - 2501 North East Century Boulevard, Hillsboro, OR 97124.Note : online applications accepted. Monday through Friday, hours may vary.Previous customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Associate Gresham

    Store Associate Gresham

    Habitat for Humanity Portland RegionGresham, Oregon, United States
    serp_jobs.job_card.part_time
    Store Associate Department : ReStore Reports to : Store Manager Time Commitment : Part-time; hourly Level : B Compensation : $17. We offer a comprehensive benefits package that includes medical, dental, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Home Depot (Retail)Beaverton, OR, US
    serp_jobs.job_card.full_time
    Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and / or Return transactions, as well as monitor and maintai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LEAD CASHIER (FULL TIME)

    LEAD CASHIER (FULL TIME)

    Compass GroupHillsboro, OR, US
    serp_jobs.job_card.full_time +1
    We are hiring immediately for a full time Lead Cashier position.Location : Eurest - 2501 North East Century Boulevard, Hillsboro, OR 97124. Note : online applications accepted only.Monday through Frid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    VirtualVocationsAloha, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Associate.Key Responsibilities Conduct cold calls and follow up with prospective clients from a provided list Develop and maintain prospect lists and methodologi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Associate Seasonal

    Retail Associate Seasonal

    Columbia SportswearTroutdale, OR, United States
    serp_jobs.job_card.full_time
    Flexible work schedules with opportunities for advancement.Take advantage of our holiday pay program! •.Holiday Appreciation Bonus - 7% of earnings for hours worked from Nov 17-Dec 28 (US).Employee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days