Overview
Senior Living Communities – North Branford, CT
At Evergreen Woods we are proud to be recognized as a Great Place to Work, and we believe that our success begins with one simple principle : People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you're valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a Security-Courtesy Officer — as needed.
POSITION SUMMARY : Courtesy Officer provides security and / or assists residents, families and guests with familiarity of the campus services. The Courtesy Officer responds to emergency calls, performs security checks on the hour and coordinates the locking down and unlocking of the buildings under the supervision of the Director of Facility Services.
Responsibilities
- Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees.
- Upholds the campus's Mission Statement.
- Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
- Performs security checks throughout buildings, home lots and campus streets once every hour. Logs any suspicious or unusual occurrences.
- Responds with or without healthcare staff to emergency calls in homes and apartments.
- Locks buildings down and unlocks buildings at the appropriate times.
- Greets guests at the front gate, checks destinations and allows entry, if granted.
- Checks front gate for workability and responds to any problem areas.
- Accompanies employees and residents (if requested) to the parking lot after sundown.
- Approaches and questions any visitors to the campus after hours.
- Greets and directs any emergency personnel to the emergency situation (fire department, police officers, EMTs, etc.).
- Implements the prescribed lighting program inside and outside the buildings. Ensures that all exterior lights are operational.
- Gathers trash from the campus buildings and disposes of it in a dumpster : rolls trash cans, loads the trash cans onto a pickup truck with a mechanical lift, drives to the loading dock, and dumps the cans into the dumpster.
Other duties and responsibilities
Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions.Responsible for knowledge of fire and safety procedures including those involving blood-borne pathogens.Maintains a proper uniform and high standard of appearance at all times.Completes any maintenance work orders in a timely manner (if required).Maintains excellent resident and employee relations. Handles complaints and recommendations constructively.Answers switchboard when needed and greets people at the front desk.Attends employee in-services as required.Is available for on-call situations on a regular rotating and emergency basis.Monitors all emergency and safety equipment.Accepts other duties as required by the Director of Maintenance.Prerequisites
A. Education
High school diploma or GED required.Technical training in mechanics, electrical, plumbing, or HVAC desired.Mechanical or maintenance experience required.Two years' experience in a similar courtesy or security position desired.B. Skills
Ability to work with minimal supervision.Must conduct all business in a professional manner and with a high level of confidentiality.Ability to use hand tools, carts and dollies.Must have valid driver's license.C. Abilities
Work indoors and outdoors during the work day (lighting, HVAC, carpeted flooring, normal office noise).Climb up to two flights of stairs and extend a ladder up to roof height.Lift objects of 25 pounds or less over the head and move objects 100 pounds or more.Work under time-sensitive or stressful situations and respond to medical emergencies on rare occasions.Assist with resident evacuations, if ever required.J-18808-Ljbffr