Location : Waltham
Salary Range :
Competitive and commensurate with experience
Introduction
Join our dynamic team where you'll play a critical role in maintaining and enhancing our ServiceNow environments. We are committed to fostering an inclusive and diverse workplace where every team member's contributions are valued.
Required Skills & Qualifications
- 7+ years Experience in monitoring and troubleshooting ServiceNow environments
- 7+ years exp with Cloud Administration and Operation
- Strong understanding of ServiceNow security policies, roles, and access controls
- Proficiency in conducting routine health assessments and implementing system updates
Preferred Skills & Qualifications
Experience with software and plugin upgrades in ServiceNowAbility to collaborate with stakeholders to streamline business processesExperience with establishing rollback plans for system upgradesDay-to-Day Responsibilities
Monitor and troubleshoot the performance of ServiceNow environmentsConduct routine health assessments to ensure peak performance and availabilityImplement and maintain security policies, ensuring data confidentiality and complianceLead support interactions with cases, changes, requests, and escalationsCompany Benefits & Culture
Comprehensive health and wellness benefitsOpportunities for professional growth and developmentA supportive and inclusive work environmentFor immediate consideration please click APPLY to begin the screening process with Alex.