Director of Cyber Security Field Engineering

We are unable to sponsor for this permanent Full time role

Up to 40% travel required

Position is bonus and RSU eligible

Prestigious Enterprise Security Services Company is currently seeking a Director of Cyber Security Field Engineering. Candidate will be a front–line leader responsible for managing Solutions Architects supporting Strategic and Enterprise accounts across the US and Canada. This role combines deep technical leadership in endpoint security and ransomware resilience with proven experience building high–performance teams and scaling technical sales processes.

This leader will directly manage a team of Solutions Architects and will spend up to 30% of their time actively supporting key sales opportunities and escalations, while dedicating the majority of their focus to coaching, process improvement, training, and building repeatable excellence in field engineering.

Responsibilities

• Lead, develop, and retain a high–performing team of Solutions Architects supporting Strategic and Enterprise sales across North America.
• Ensure technical field support aligns with growth goals, capacity planning, and customer expectations.
• Own and drive key Field Engineering metrics including capacity management, POC success rates, and sales engineering collateral maturity.
• Engage directly on critical technical escalations and high–value opportunities alongside sales teams.
• Establish and enforce best practices for POCs, demos, and field technical validation.
• Develop team training plans and professional development programs to ensure skill growth in endpoint security, incident response, and ransomware expertise.
• Partner with Sales leadership to align team efforts to regional quotas and revenue goals.
• Foster a culture of collaboration, innovation, and technical excellence within the Field Engineering team.
• Support hiring and onboarding of new Solutions Architects to scale Halcyon\'s market reach.
• Maintain personal expertise in the latest trends in endpoint security, incident response, and ransomware threats to guide and mentor the team.
• Travel domestically up to 40% to support team and customer engagements as needed. Candidates should be capable to travel on short notice, given customer necessity.

Qualifications

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