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AI Support Specialist

AI Support Specialist

Sinclair Broadcast GroupUSA, Maryland, Hunt Valley
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Job Description

The Innovation Lab is building the foundation of Sinclair's enterprise AI initiatives - integrating cloud, automation, and AI systems into workflows across the company. We are seeking an AI Support Technician with strong technical expertise in cloud, APIs, workflow automation, and applied AI.

This position is suited for a versatile technologist who thrives on designing, building, and scaling real-world AI-driven solutions that bridge the gap between engineering, IT, and business operations, with a focus on deploying and managing AI and automation systems in development and production environments.

Key Responsibilities :

  • API Integration & Automation

Develop robust API integrations between SaaS, enterprise platforms, and internal tools.

  • Design and deploy low-code / no-code automations for operational efficiency.
  • Own system integration projects from requirements gathering through testing and rollout.
  • Cloud & DevOps Engineering

    • Manage cloud deployments (AWS, Azure, GCP) for AI and automation projects.

  • Implement CI / CD pipelines, monitoring, and cost optimization strategies.
  • Guide infrastructure scaling for multi-agent workflows and AI applications.
  • AI & LLMOps

    • Develop prompts and optimize LLM performance for accuracy, efficiency, and cost.

  • Fine-tune or adapt models for Sinclair-specific workflows.
  • Establish monitoring frameworks for model reliability, bias detection, and responsible use.
  • Data Engineering & Integration

    • Build and maintain structured data pipelines for AI workflows.

  • Normalize and integrate data from multiple enterprise sources (ERP, CRM, CMS, etc.).
  • Collaborate with data scientists on feature engineering and deployment readiness.
  • Security, Governance & Best Practices

    • Understand and work with internal teams to ensure secure identity and access management, including SSO across AI tools.

  • Enforce responsible AI standards, compliance, and auditability across deployments.
  • Contribute to governance frameworks for enterprise-wide AI adoption.

    • Qualifications : Required :

  • 5+ years of experience across cloud engineering, API integration, or automation.
  • Proven track record of designing and deploying solutions on AWS, Azure, or GCP.
  • Strong expertise with APIs, data pipelines, and enterprise integrations.
  • Practical experience with LLMs (prompt engineering, optimization, or fine-tuning).
  • Hands-on experience with workflow automation (ServiceNow, Copilot Studio, Zapier / n8n, or similar).
  • Working knowledge of security frameworks, SSO, and compliance requirements

    • Preferred :

  • Familiarity with multi-agent frameworks, orchestration layers, and MLOps tooling.
  • Prior work with data governance, responsible AI frameworks, or regulated industries.
  • Experience mentoring junior engineers or leading small technical projects.

    • What We're Looking For

  • Systems thinker : Able to connect the dots across cloud, data, and AI systems.
  • Hands-on builder : Comfortable writing code, testing APIs, and deploying automation pipelines.
  • Strategic contributor : Can evaluate trade-offs, optimize costs, and align solutions to business needs.
  • Cross-functional partner : Works seamlessly with analysts, automation specialists, program managers, and IT

    • Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

    About Sinclair :

    Sinclair, Inc. (Nasdaq : SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and / or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found atwww.sbgi.net.

    About the Team

    The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse : great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

    The base salary compensation range for this role is $55,000 to $80,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.

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    Support Specialist • USA, Maryland, Hunt Valley