Junior Infrastructure Engineer

Are you ready to launch your IT career in a dynamic and fast-paced financial environment? Our downtown-based financial company is seeking a motivated and detail-oriented Junior Infrastructure Engineer to join our growing team on a contract-to-hire basis. This is a unique opportunity to gain hands-on experience with cutting-edge infrastructure technologies while supporting critical systems that drive financial operations. If you're passionate about IT infrastructure and eager to grow within a collaborative and innovative organization, we want to hear from you!

Work model :

Hybrid

3 : 00 PM - Midnight

What you will do :

• Assist with the production implementation and support of new and existing technologies
• Maintain a high level of customer service by answering business partners' calls, emails, and instant messages
• Direct interaction with business partners to identify, research, document, design solutions and resolve issues
• Responsible for learning and providing contributions by understanding technical functionality, usability, design, security, and operation of supported systems
• Independently and collaboratively research complex solutions in a fast-paced environment
• Communicate technical concepts to business stakeholders as well as business objectives to technical teams across the organization
• Here are some of the tools and technologies they may utilize in this role :

Windows OS

• Microsoft Office
• Laptop / Desktop / iPad
• Mobile devices - iOS / Android
• Device Management - Microsoft Azure / Intune
• Virtual Desktops

What you will need to be successful :

• Bachelor's degree with a preference in technology, science, engineering, or a math-related field, or equivalent work experience
• Relevant internship or experience in an IT customer service, IT support, or IT troubleshooting role, or related experience is recommended
• Strong technical and engineering mindset focusing on root cause analysis, and the ability to own a problem or situation from start to finish
• Possess strong problem-solving and big picture / conceptual skills
• Strong planning, organizational, analytical, decision-making, communication, and time management skills are required
• Must have the desire and ability to learn new technology and continuously grow
Benefits overview :
• 401k
• Major health insurances
• Employee Stock Ownership Plan ( ESOP )
• Click here for a complete list of benefits

Interested and qualified candidates can contact Tamara Hawkins at (515) 225-7000 or email thawkins@thepalmergroup.com .