Intake Coordinator

Intake Coordinator

Owings Mills, MD

Practice Dynamics, Inc.

LBH Partners Intake

Full-time - Day shift - 8 : 30am-5 : 00pm

Clerical / Administrative

$17.33-$26.00 Experience based

Summary

Who We Are : LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role :

The Intake Coordinator is responsible for processing patient referrals to determine establishing care, obtaining / reviewing financial and medical documentation needed for care, verifying insurance eligibility and benefits, obtaining insurance prior authorizations, and communicating with patient / family regarding coverage and payment responsibilities. Performs daily intake tasks and achieves KPI's according to Service Level Agreements (SLAs). Ensures referrals are processed timely and according to standard operating procedure (SOP).

Key Responsibilities :

• Establishes and maintains relationships with referral sources by receiving and processing intake information for potential patients who require infusion therapy
• Collects information and performs an initial assessment to establish / update the patient Surveys and monitors referral sources.
• Obtains initial patient information and enters / updates patient demographics in the EMR.
• Verifies insurance benefits, obtains authorizations / recertifications, schedules delivery of pharmacy medication, supplies, and nursing service.
• Requests necessary documentation from referring providers, patients, and their insurance companies.

Job Requirements :

Additional Information

What We Offer : Impact : Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support : A culture of collaboration with resources like unit-based practice councils and advanced clinical education support improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region : Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity / expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity / expression.