Food Service Manager

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Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country.

Food Service Manager

If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

Overview

General Summary

The Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.

Principle Duties And Responsibilities

Workforce Management and Development

• Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
• Ensure compliance with our food safety standards.
• Control operational costs effectively moderate waste and lost sales.
• Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
• Train new and current employees on proper customer service practices
• Recruit, hire and train new employees as needed.
• Enforce all company procedures and protocols.
• Other Store tasks as assigned by Store Manager.

Customer Service

Safety & Station Appearance

Qualifications

Physical Requirements

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location

Wakefield, MA

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