Operations Manager

Benjamin's Power Washing • Methuen, MA, US

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Job Description

URGENTLY HIRING : Production / Operations Manager – Exterior Cleaning Services

Location : Methuen, MA (Onsite)

Compensation : $80K-$110K per year (Base + Performance Bonuses)

Job Type : Full-Time

Industry : Home Services / Construction / Facilities Services

Why Benjamin’s Power Washing?

Benjamin’s Power Washing is a trusted name in exterior cleaning services, delivering excellence and reliability across Methuen and surrounding areas. We pride ourselves on our commitment to quality, safety, and customer satisfaction while creating opportunities for talented individuals to grow their careers. What sets us apart :

Competitive Pay : $80K-$110K annually with performance bonuses tied to KPIs
Full Benefits : Health insurance, PTO, paid holidays, and retirement plan options
Career Growth : Leadership role with advancement opportunities in a growing company
Quality Standards : Strong focus on training, safety, and operational efficiency
Stability : A respected company with a commitment to customer satisfaction and team success

Your Role : What You’ll Be Doing

Lead and manage exterior cleaning crews to ensure safe, high-quality service delivery

Implement training programs to strengthen team skills and safety awareness

Monitor and optimize production rates, gross margins, and crew utilization

Conduct quality control inspections to uphold service standards

Use scheduling software and CRM tools (e.g., HousecallPro) for efficient operations

Manage hiring, performance reviews, and coaching of employees

Oversee budgets, equipment, and resource allocation to achieve KPIs

Ensure compliance with OSHA and company safety protocols

Minimum Requirements

3+ years of supervisory experience in the home services industry

Proficiency with CRM and scheduling software (HousecallPro, ServiceTitan, or similar)

Strong leadership, communication, and problem-solving skills

Valid driver’s license with a clean driving record

Knowledge of OSHA safety standards and compliance

Ability to lift up to 50 lbs and work in various weather conditions

Preferred Qualifications :

Experience with financial analysis and budget management

Certification in project management (e.g., PMP)

Familiarity with holiday lighting installation and exterior maintenance

Proven track record of improving operational efficiency in a similar setting

Compensation & Schedule

Earnings : $80K-$110K annually (Base + Performance Bonuses)

Benefits : Health insurance, retirement plan options, PTO, and paid holidays

Schedule : Monday-Friday, 7 : 00 AM–5 : 00 PM, occasional weekends during peak season

Our Core Values

Integrity & Accountability

Safety & Quality First

Customer-First Service

Growth Through Teamwork and Leadership

Ready to Lead with Excellence?

This isn’t just another operations role, it’s your opportunity to manage a high-performing team, deliver top-quality service, and drive financial performance. Apply today and join Benjamin’s Power Washing in leading the way in exterior cleaning services.

APPLY HERE!

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Operation Manager • Methuen, MA, US