Program Director

Position Summary :

The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.

They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.

Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Responsibilities / Essential Functions :

Integrity

• Always be compliant with all company and regulatory policies and procedures.
• Operational Oversight : Ensure that company goals, including budget and clinical effectiveness targets, are met.
• Policy Implementation : Consistently apply and deploy BSLS policies, procedures, and care practices.
• Incident Reports : Review incident reports, submit them for approval, and ensure timely submission to regulatory agencies.
• Work Injury Reports : Ensure work injury reports are entered accurately and in a timely manner if needed.
• Record Maintenance : Ensure records are secure, confidential, up-to-date, and accurate for individuals and employees.
• Reporting Requirements : Ensure that reporting requirements are met and monitor various plans and quality.
• Ongoing Audits : Perform ongoing audits of location operations, including routine inspections.
• Must fully cooperate with all licensing reviews and internal or external investigations

Compassion

Advocacy

Respect

Excellence

Performance and Evaluation :

In addition to evaluating your work performance you will be evaluated for the following work behaviors :

Depth and breadth of knowledge supporting our organization goals

Freedom from errors and mistakes, timeliness, accuracy and overall work quality

The extent to which the employee can be dependent upon to be available for work. This includes being reliable, trustworthy and persistent

The ability to plan work and proceed with tasks without detailed instruction as well as the ability to make constructive suggestions

The extent to which the employee makes sound decisions based on fact rather than emotion.

Willingness to work harmoniously with others to complete tasks and respond positively

Faithfulness in coming to work daily and adhering to scheduled work hours.

Education and Qualifications :

Physical Demands and Work Environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

Physical Demands :

Work Environment :

Travel :

This position requires up to 80% of day travel.