Payment Poster

Job Description

Job Description

Position Summary

The Billing Office is seeking a Payment Poster to manage payment intake and reconciliation processes. This position is responsible for accurately processing and posting a high volume of payments, both manually and electronically, while ensuring all account adjustments are applied and records remain up to date. The Payment Poster will play a key role in maintaining accurate account standings and supporting the overall efficiency of the billing cycle.

The ideal candidate will hold a post-secondary degree and possess a minimum of one year of experience in accounts receivable, remittance processing, or a related role within medical billing or customer service. Strong attention to detail, organizational skills, and the ability to manage a fast-paced workload are essential for success in this position.

KEY FUNCTIONS AND RESPONSIBILITIES :

• Accurately accept payments and process billing statements in a timely manner.
• Record and reconcile patient and insurance payment deposits.
• Prepare and balance daily payment batches.
• Conduct regular audits to ensure accuracy of billing cycles.
• Review and interpret Explanation of Benefits (EOBs) from insurance carriers, including co-pays, deductibles, co-insurance, contractual adjustments, and denials, to verify patient account balances.
• Scan and upload all EOBs into the system while maintaining organized hard-copy files by date.
• Apply appropriate ANSI denial codes and document comments to support appeals and payment follow-up processes.
• Post all personal, insurance, and liability payments from remittances and EOBs to the correct accounts with minimal errors.
• Accurately apply both manual and automated payments across Medicare, Medicaid, and commercial insurance payors.
• Investigate unidentified payments to ensure accurate posting, contact senders for clarification when necessary.
• Reconcile variances on paper and electronic EOBs to determine proper allowances and ensure correct write-offs.
• Compare downloaded files to direct deposits and resolve discrepancies.
• Assist with daily check deposits and maintain detailed deposit logs.
• Communicate with patients, insurance companies, or third-party administrators to clarify payment details when required.

Support the setup of Electronic Remittance Advices (ERAs) for payors.

MINIMUM QUALIFICATIONS :

WORKING CONDITIONS :

Why work at CCI?

Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and / or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.