Office CoordinatorBrightPath Behavior • Pflugerville, TX, US
Office Coordinator
BrightPath Behavior • Pflugerville, TX, US
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job_description.job_card.job_descriptionSupport client needs, including but not limited to, direct therapy for their assigned service location, as needed. Manage the daily client and staff schedule by ensuring all clients are scheduled for regular appointments and manage cancellations of staff and clients in a timely manner Ensure compliance with the scheduling policy and procedure using available tools, such as the scheduling decision flow chart, to improve efficiency Create new client and staff schedules as needed to respond to ongoing changes of availability and team requests from supervising BCBAs Create and maintain administrative calendars Set up and plan company events including team meals, meet-ups, client and industry events Complete clinic opening and closing responsibilities Compose communications, presentation materials from verbal direction or from knowledge of organization policy and procedures in an accurate and efficient fashion Process incoming and outgoing mail; file documents appropriately Scan documents and save in appropriate electronic files Serve as first responder and problem solver for software, electronic device and maintenance issues Maintain expense records and receipts and save in appropriate folders Create and maintain documents and processes that ensure office efficiency i.e., contact lists, software licenses, computer distribution records, etc. Audit session notes weekly and coordinate with appropriate parties to rectify identified issues Identify office supply needs in coordination with Lead RBTs Understand BrightPath Behavior’s safety policies and procedures and transfer this knowledge to all staff Prepare staff for emergencies by leading emergency drills and safety trainings Identify, and alert directors of, safety and maintenance issues Work with directors and outside vendors to resolve safety and maintenance issues Encourage staff to be safety aware and to point out safety concerns to you or directors Visually inspect fire extinguishers monthly to ensure they’re easily reachable, use instructions are unobstructed and legible, seals and tags are in place and that they have not been used, their gage dials point to the green zone indicating they’re ready to use Schedule annual professional fire extinguisher inspections with local third-party vendor in collaboration with Facilities team High school diploma or equivalent; bachelor’s degree preferred CPR certification RBT certification, preferred Valid, current driver’s license & current car insurance on vehicle Proficient in using Central Reach and Microsoft Office applications Knowledge of HIPAA regulations and healthcare compliance Excellent written and verbal communication skills Ability to adapt to a changing environment Ability to take feedback from supervisors and make corrective action Ability to work on a team Willing to learn and implement new skills
Coordinates, monitors, and / or performs a variety of administrative activities on behalf of their assigned clinic location. Supports smooth day-to-day operations across recruiting, scheduling, office management, and safety functions. Collaborates with both clinical and administrative support teams, contributing to a positive and efficient work environment for staff and families. Participates in the facilitation and completion of special projects and / or events as assigned.
Responsibilities
Recruiting and New Employee Training
- Coordinate hiring needs with direct supervisor and Human Resources, as needed
- Conduct interviews in collaboration with clinic leadership
- Onboard new staff
- Greet staff on their first day, communicate onboarding schedule, and make introductions
- Ensure all new hire documentation is completed on their first day and send to Human Resources
- Assist with on-site training activities for new hires and current staff
- Track staff absences and tardies and report data to clinic directors
- Communicate company-wide updates and alerts to staff and families
- Track Registered Behavior Technician (RBT), CPR / BLS, and related certification expiration dates; schedule recertification appointments as necessary to avoid certification gaps
- Assist with RBT competency assessments, as needed
- Complete other projects and duties, as assigned
Scheduling
Office Coordination
Office Safety & Maintenance
Required Skills
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Office Coordinator • Pflugerville, TX, US