Operations Processor II (3rd Shift)

Lockbox Processor

The Lockbox Processor performs various functions related to mail opening, exceptions processing, sorting, and keying within the Lockbox Department.

This position is a 3rd shift position.

Job Responsibilities :

• Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
• Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
• Review processable returns for accuracy and complete a Return Item Notification form.
• Prepare manual deposits for payments received without a document.
• Prepare checks for data entry processing.
• Sort through customer payments separating transactions according to customer specifications.
• Review / prepare counterwork for processing.
• Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review / approval.
• Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
• Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
• Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
• Monitor and / or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
• Other duties as assigned.

Qualifications :

Physical Demands / Conditions :

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.