Diagnostics Solutions Consultant

Role Description

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned US sales territory. The DSC will build and maintain customer relationships to maximize retention and achieve budgeted sales quotas within targeted accounts in the territory. The DSC will update and maintain sales funnel and customer profile data within the system and will collaborate with Zoetis colleagues to support the diagnostics business.

Anticipated travel within the assigned territory as required (up to 60%-70%).

Must speak fluent English

Position Responsibilities

• Develop and maintain thorough understanding of Diagnostic products and service.
• Travel to offices of existing and prospective customers with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately 4-8 nights per month, depending on territory)).
• Detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set-up and demonstrate diagnostic solutions, equipment and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate the "value proposition".
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing with sales, accounting and technical staff to ensure timely addressed questions and needs.
• Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitor's accounts, academia and research settings and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move 60 lbs.

Education and Experience

Technical Skills and Competencies

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved / engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following : (1) our company website at www.Zoetis.com / careers site, or (2) via email to / from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and / or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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